Terms of service

Welcome to our store. These Terms and Conditions govern your access to and use of our website and the services we offer. By using our website and purchasing our products, you agree to be bound by these terms. We encourage you to carefully read the following conditions.

1. Acceptance of Terms

By using this site, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree to these terms, please do not use the site.

2. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time without notice. Changes will take effect upon posting on the site. We encourage you to review this page periodically to stay informed of any changes.

3. Products and Services

  • Availability: All products listed on the site are subject to availability. We reserve the right to limit the quantities of any product or service offered.
  • Product Descriptions: We strive to describe products accurately, but we do not guarantee that product descriptions are error-free or complete. Product images are for illustrative purposes only.
  • Pricing: Product prices are listed in euros (€) and include VAT (where applicable). Prices are subject to change without notice. The price applied will be the one in effect at the time of purchase.

4. Orders

  • Order Acceptance: Once an order is placed, you will receive a confirmation email. However, final acceptance of the order occurs only upon shipment of the products. We reserve the right to refuse or cancel any order for reasonable reasons.
  • Payment: We accept various payment methods, including credit cards, PayPal, and others listed on the site. Payment must be made at the time of the order.
  • Invoicing: If you need an invoice with specific details, please indicate this at the time of purchase.

5. Shipping and Delivery

  • Delivery Areas: We ship to Italy and countries within the European Union. For more details, see our Shipping Information.
  • Delivery Times: Delivery times vary between 2 to 6 business days from the date of shipment. In some cases, delivery times may be longer due to exceptional circumstances.

6. Right of Withdrawal and Returns

  • Right of Withdrawal: In accordance with European regulations, you may exercise the right of withdrawal within 14 days from receiving the product. For more details, see our Return Policy.
  • Products Excluded from Withdrawal: Some products, such as those customized or purchased in final sale, are excluded from the right of withdrawal.

7. Warranties and Liability

  • Legal Warranty: All products sold are covered by the legal warranty of conformity provided by European law. If a product is defective or non-compliant, please contact our customer service to initiate the return process.
  • Limitation of Liability: We shall not be liable for any indirect, incidental, or consequential damages arising from the use of the site or the products purchased. Our total liability will be limited to the amount paid for the purchase.

8. Intellectual Property

  • Copyright: All content on this site, including texts, images, logos, and graphics, is our property or that of our suppliers and is protected by copyright laws.
  • Site Use: It is prohibited to use any site content for commercial purposes without our explicit written consent.

9. Privacy

  • Data Processing: We respect your privacy and process your personal data in accordance with our Privacy Policy. By using the site, you agree to the collection and use of information as described in our policy.